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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J D

June 9, 2025

5  out of  5
rating by J D
"Excellent service and very professional attention. I recommend this office for your auto insurance needs."
We responded:
"Thank you so much!"
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Donny Davis

June 6, 2025

5  out of  5
rating by Donny Davis
"Kyle was great, iam 65. And he actually listened to what my needs were. I enjoyed our conversation and the respect he showed as a Young Man. What I found in recent conversations with younger adults they don't listen. Kyle has all the qualities that a person looks for when you're spending money. Thank you so much Kyle and I hope you have a great summer."
We responded:
"Thank you for those kind words, Donny! We’re so glad Kyle was able to help you out!"
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Sarah Jorgenson

June 5, 2025

5  out of  5
rating by Sarah Jorgenson
"Shannon and her team are always very responsive and helpful, quick to answer questions and provide clarity. Shannon was recommended to us when we moved from out of state several years ago, and we have been more than happy with their services."
We responded:
"Thank you so much, Sarah! We’ve really enjoyed getting to know you and your family!"
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Richard Holmes

June 4, 2025

5  out of  5
rating by Richard Holmes
"These people have done an extraordinary job of working on my policy. The followed up on everything. Made it easy to understand, and made it easy for me to understand"
We responded:
"We’re so glad to hear that, Richard! Thank you for putting your trust in us!"
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Anthony Reo

June 2, 2025

5  out of  5
rating by Anthony Reo
"I've had the very best results each time I found it necessary to call Shannon Rikard Insurance. I can always be sure that my issue is handled expeditiously and with professionalism! I strongly recommend them for your needs!"
We responded:
"Thank you so much, Anthony!"
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Walter Brown

May 12, 2025

5  out of  5
rating by Walter Brown
"State Farm is the best insurance company I ever dealt with.They has quick response with great hospitality."
We responded:
"Thanks, Walter! We enjoy getting to work with you!"
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Chanel P

April 22, 2025

5  out of  5
rating by Chanel P
"They go above and beyond to get you best rates."
We responded:
"Thank you so much! We appreciate you!"
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Lisa Crenshaw

April 2, 2025

5  out of  5
rating by Lisa Crenshaw
"Ansleigh was very helpful, informative and friendly. I always receive excellent service from this team."
We responded:
"We’re so happy to hear that, Lisa! "
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Cold Bore Racing

March 18, 2025

5  out of  5
rating by Cold Bore Racing
"Always a pleasure to make my payment with the great customer service agents here."
We responded:
"Thank you!! We appreciate that!"
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Mrs Trautwein’s Girls

March 15, 2025

5  out of  5
rating by Mrs Trautwein’s Girls
"These folks feel almost like family to me. We’ve only ever spoken over the phone but they seem genuinely interested in my insurance needs. I highly recommend them!"
We responded:
"That is so sweet! Thank you so much!"
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Kandis Sutton Corry

March 13, 2025

5  out of  5
rating by Kandis Sutton Corry
"Ansleigh was such a great help. Also saving me almost a hundred and fifty dollars a month between homeowners and car insurance giving me better coverage than I had with my last insurance company. The follow-up calls that she made to make sure I had everything I needed was great. I am looking forward to working with Ansleigh for years to come."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Ansleigh was able to assist in getting you better coverage at a better price! We appreciate your trust in us and look forward to working with you!"
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Larry Payton

January 30, 2025

5  out of  5
rating by Larry Payton
"The entire office staff provides quick accurate service . I have never had a agent work so hard to save me money .They are all exceptional!"
We responded:
"Thank you, Larry! You’re a joy to get to work with!"
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Jamey Lanier

January 21, 2025

5  out of  5
rating by Jamey Lanier
"Great staff always got my back Beth, Kyle,Shannon tha best much love always ♥️✌🏿😜"
We responded:
"Aww thanks Jamey! Love getting to work with you and your family!"
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Sam Beals

January 20, 2025

5  out of  5
rating by Sam Beals
"I certainly appreciated the information that Ansleigh Bostick provided last Friday on our updated home insurance policy. She was extremely informative and highly professional. - John P. Beals"
We responded:
"I’m so glad Ansleigh was able to help you out!"
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Ansleigh Bostick

January 17, 2025

5  out of  5
rating by Ansleigh Bostick
"Best insurance agency around! Just an all around great group of people"
We responded:
"You’re the best!!"
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Alex Rowe

January 16, 2025

5  out of  5
rating by Alex Rowe
"Amazing staff. Every time I call they answer the phone and know who I am. They have saved me 100's of dollars a month."
We responded:
"Thank you so much, Alex! We’re happy to be able to help you!"
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Lisa Sherrill

January 15, 2025

5  out of  5
rating by Lisa Sherrill
"I have been with this office and this agent for about 5 years now. They have always been there to help me with my every need and in a timely manner. I currently have three policies with this agent. I would recommend Shannon Rikard agent to anyone. As always, thank you State Farm, and thank you Shannon Rikard! Elizabeth Sherrill"
We responded:
"Thank you, Lisa! "
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Dana Williams

January 14, 2025

5  out of  5
rating by Dana Williams
"All of the staff at Shannon Rikard-State Farm insurance are great! They are so helpful and always on time! We have three vehicles with them and have good rates! I love doing business with them!"
We responded:
"You’re the best!! Thank you for those kind words!"
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Blessing Oyewole

January 14, 2025

5  out of  5
rating by Blessing Oyewole
"Great team work that brings Great result. I love everyone working with Ms Shannon and Ms Shannon herself. Keep the good work going"
We responded:
"Thank you so much Blessing!!!"
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C Y V

January 10, 2025

5  out of  5
rating by C Y V
"They did a lot to help I’m thankful."
We responded:
"Glad we were able to help you out!"
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Jædyn

January 10, 2025

5  out of  5
rating by Jædyn
"I love my agent they are very reasonable and my agent was very helpful throughout my entire proof setting up insurance towards my newer car"
We responded:
"Aww thank you!! I really appreciate that and hope you enjoy your new car!!"
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Tieshia Lesjai

January 8, 2025

1  out of  5
rating by Tieshia Lesjai
"If I could give 0 stars I would. Customer service is horrible. I could never get answers to my questions regarding a bill. It was always we will get back to you, and no one did. Then months later, add these ridiculous charges and pretty much say pay it now or go somewhere else. I do not recommend them at all."
We responded:
"I’m very sorry that your experience didn’t reflect the level of service we aim to provide. Billing matters can sometimes involve complexities that aren’t fully within our control. I do apologize, that your questions were not answered. We truly value your feedback. Thank you for bringing this to our attention. We’re committed to learning from your experience and doing better moving forward. "
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Rick Hazen

January 3, 2025

5  out of  5
rating by Rick Hazen
"Great service from great people with the lowest insurance prices I can find and believe me I have a looked. I've been a customer longer than I can remember"
We responded:
"Thanks Rick! We appreciate you!"
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Darla Helms

December 21, 2024

5  out of  5
rating by Darla Helms
"Ansleigh Bostick at Shannon Rikard’s State Farm, is very kind, and quick at answering my questions. We have had our insurance with Shannon Rikard for years. She is also an amazing person who truly cares about her clients and her staff and it shows!"
We responded:
"Thank you, Darla! We have really enjoyed getting to work with you and your family through the years!"
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Reggie McNeal

October 30, 2024

5  out of  5
rating by Reggie McNeal
"Great customer service! They go extra mile. Ansleigh, Kyle, Shannon, the whole team."
We responded:
"Thank you, Reggie!! "