State Farm® Insurance Agent Shannon Rikard
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
david nelson
November 24, 2025
"Shannon and her team are rockstars! They are so pleasant, knowledgeable and responsive that it really can put you at ease. I've known Shannon for a long time now and she has provided me with the best insurance coverage for my home and vehicles. When your life is busy you have to have someone you trust and a good fit for your team with your best interests in mind and she has been just that person! this year I had some changes and bombarded her with questions and scenarios for weeks. She ever so pleasantly advised me and answered every question I had quickly and in detail so I completely understood what I was getting. Shannon runs a streamlined business with a great personal approach. I would highly recommend Shannon and wouldn't go anywhere else."
Steve Williams
November 21, 2025
"I feel like Shannon and her team have gone the extra mile to help me with my insurance needs. I do recommend them for your insurance needs."
"Thank you, Steve! I'm happy to know that Shannon and the team have been able to assist you so well with your insurance needs. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Rachel Gomez
November 19, 2025
"This office is great! Kristen and Beth were both super helpful and knowledgeable."
"We’re so happy to hear that, thank you!!"
Shine Bright
November 14, 2025
"My agent was amazing! So sweet and happy to help me!"
"Always happy to help! Thanks for giving us the chance! "
Jonathan Vance
November 14, 2025
"This agent is movie star quality and is very friendly and has always been helpful. Getting help when your broke down is a big deal and they have always been there in time of need for our family. I even got a happy birthday from them which no other company or agency has ever done for me. Don’t was special. The girls I. The office especially Beth treat you with respect and like family She has worked with me on several accidents and even called me on her day off to check on me. Just above and belong what you would expect. I never leave reviews. But they deserve and earned their stars. Just like movie stars. 5 stars service. We have plenty of toys to play with that they insure and take care of for us"
"Wow, wow, wow! We are so appreciative of you! Thank you for taking the time to acknowledge the team! It means a lot!"
Sarah Wollam
November 5, 2025
"Shannon Rikard and her staff are an immediate mood booster from the moment you walk through the door! It is evident that her team puts in a ton of effort and truly enjoys what they do. What sets this office apart is the professionalism and expertise of the staff while supplying an upbeat environment. The support and care of this team is unmatched!"
"Wow!! How thoughtful of you to write such kind things! We really do try and make every experience a great one and we’re happy we were able to provide you with that level of service!"
Kameron Knight
November 5, 2025
"Very helpful and patient"
"Thank you, Kameron! We’re happy to help you!"
Tyler Thomas
November 1, 2025
"Great company and even better staff. Highly recommend."
"Thanks, Tyler!!"
Joseph Collins
October 31, 2025
"Awesome"
"Joseph, thank you! We appreciate your trust in us to take care of your insurance policies."
ELizabeth Weesner
October 29, 2025
"I’ve been working with Shannon for several years now and every time I reach out to her she is very quick to respond and always very helpful! I highly recommend using her for your insurance needs."
"Thank you!! We appreciate you and your family putting your trust in us!"
dominique hornezes
October 28, 2025
"Alivia was amazing and helpful. Customer service was top notch and I would def recommend to everyone."
"Thank you, Dominique! We agree, Alivia is pretty awesome!!"
Robin Lesher
October 24, 2025
"Fabulous team & service!!!"
"Thanks, Robin!"
James Sellers
October 24, 2025
"Folks are always very helpful and polite. It's a great office for all your insurance needs!"
"Thank you, James! "
Emmanuel Galindo
October 23, 2025
"I had an excellent experience with Shannon Rikard - State Farm Insurance Agent and her entire team. From the very beginning, they were friendly, professional, and attentive to every detail. They clearly explained all my insurance options and helped me find the best coverage at the best price. You can tell they truly care about their clients and go above and beyond to provide fast and reliable service. As an extra plus, they can also assist you in Spanish, which makes the whole process much easier and more comfortable. I highly recommend this office to anyone looking for a trustworthy insurance agent in Columbia, SC. Thank you, Shannon, for your great work and dedication!"
"Thank you so much Emmanuel! We strive to provide great service and I’m so glad to hear that our team has done that for you! We appreciate you!"
Valerie Hawley
October 22, 2025
"Ansleigh is always so nice & helpful! I recently worked a little with Kristen & she was also so friendly. You can’t go wrong with choosing this agency for your insurance needs."
"Thank you so much for your kind words! We’re thrilled to hear you were provided with friendly and helpful service! We truly appreciate your trust in our agency!"
TONY D
October 21, 2025
"Ansleigh Bostick is a great agent and been so helpful and has wonderful customer service. She has saved me alot of money and is the best agent ive had"
"Thank you for recognizing Ansleigh in such a positive way! I’m so glad she has been able to help you!"
Matthew Krueger
October 21, 2025
"Great service and great rates ! Just saved an extra 14 per month"
"That’s awesome news! Thanks for giving us the chance to serve you!"
Pashia Green
October 21, 2025
"I’ve been very impressed with Shannon Rikard State Farm. Their representatives are knowledgeable, responsive, and made the entire process—from getting a quote to filing documents—quick and easy. Excellent service and competitive rates make them a company I trust and would recommend to others."
"We so appreciate that, Pashia! I’m so glad my team has been helpful to you!"
William Berry
October 21, 2025
"Shannon and Ansleigh have been excellent. Responsive and pro-active anytime i have an insurance need or question."
"Thank you so much, William!"
Rick Armstrong
October 15, 2025
"Kudos to Ainsley! She's friendly, courteous, knowledgeable, and always responsive. A great rep for the agency."
"We couldn’t agree with you more, Rick! Thank you for allowing Ansleigh to help you!"
KnnyG DaAce
October 13, 2025
"The best guy for the job"
"Thank you so much!"
Mariah Dingle (Miah)
September 27, 2025
"Shannon and her team have been the best help in anyways they can. Especially to get you a cheaper rate!"
"Thank you, Mariah!! Always happy to help!"
Austin Park
September 26, 2025
"Great service and very helpful team! Shannon Rikard State Farm made everything easy and stress-free. Highly recommend!"
"We so appreciate those kind words, Austin! Thank you for allowing us to serve you!"
Hugh Desoto
September 19, 2025
"No problems ."
"Thanks, Hugh!"
Dee Johns
September 10, 2025
"Shannon was extremely helpful in providing the services my family needed. Thank you for your time and assistance."
"Thank you for putting your trust in us!"